Privacy Policy

Effective Date: 9 April 2025
Business Name: Oxstore LTD
Operated by: TIMOTHY THOMAS GODDARD
Contact: contact@oxstore.shop
Business Address: 82 Sidford High St, Sidmouth, United Kingdom, EX10 8EG

At Oxstore LTD, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

1. 📋 Information We Collect

We may collect the following types of personal information:

  • Full name

  • Billing and shipping address (UK only)

  • Email address

  • Phone number

  • Order history

  • Payment information (processed securely through third-party payment providers)

  • IP address and browser/device details for analytics and fraud prevention

2. 🛍 How We Use Your Information

We use your information to:

  • Process and deliver your orders within the UK

  • Communicate with you about your order status

  • Respond to your inquiries

  • Improve our products and services

  • Send occasional promotional emails (only if you opt-in)

  • Comply with legal obligations

3. 🔐 How We Protect Your Information

We use secure servers, encrypted connections (SSL), and trusted third-party payment gateways to protect your personal data. Access to your data is restricted to authorised personnel only.

4. 💳 Payment Security

We do not store your credit/debit card information. All payments are securely processed by trusted UK-compliant payment providers.

5. 🍪 Cookies

Our website uses cookies to:

  • Enhance your shopping experience

  • Understand user behaviour through analytics

  • Keep your items in the shopping cart

  • Provide a more personalised browsing experience

You can disable cookies in your browser settings, but this may affect the functionality of the site.

6. 🚫 Data Sharing

We do not sell or rent your personal data. We only share your information with:

  • Delivery partners (for UK shipping)

  • Payment processors

  • Legal authorities (if required by law)

7. 🧍♂️ Your Rights

Under UK data protection law (GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your personal data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at:
📧 contact@oxstore.shop

8. 📦 UK-Only Policy

Oxstore LTD currently only serves and ships to customers within the United Kingdom. We do not process or fulfill international orders.

9. 🔄 Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. The latest version will always be available on this page. Continued use of our site means you accept the updated terms.